In our continuing effort to provide you with a quality relocation that meets our rigid standards and exceeds your expectations, we have assembled a list of helpful tips and suggestions for planning your move.
Communication Is So Important
- Call your move coordinator if you have questions or problems.
- Please arrange to be present at loading and delivery
- Leave your telephone and utilities connected until the day after departure.
- Please provide the move coordinator with you new home telephone number and any other contact numbers along the way. Also provide the driver with directions if needed.
- At loading, please remain until everything has been inventoried and removed. Perform a final walk-thru with the driver to ensure all items to go are taken.
- If your household goods are going into storage, please clearly identify the items that go versus those you may need for temporary lining at the new location. Some common overlooked items that often go to storage in error include: clothing, personal papers and medications.
- When you plan to deliver out of storage to the new residence, contact your move coordinator with the delivery address and preferred date. Please allow 7-10 working days in advance to scheduled delivery
- Upon delivery, please use the original inventories to check off each item, as it is unloaded. If any items are missing or damaged note it at this time.
After the move is completed, if you have any missing or damaged articles, please contact your mover coordinator right away. Thanks for your cooperation!
When Moving – – Please Remember:
Generally speaking, the following items cannot be packed or loaded on the van. Please contact your move coordinator for more specifics.
- AEROSOL CANS
- OPEN CLEANING SUPPLIES
- PERISHABLE ITEMS
- PROPANE TANKS
The following items are not covered under your valuation (transit protection) policy.
Please arrange to take these with you personally.
- IMPORTANT DOCUMENTS
- SOFTWARE PROGRAM CONTENTS
- COLLECTIONS SUCH AS: BASEBALL, PRECIOUS METALS/STONES CARDS, STAMPS, COINS, ETC.
We are not permitted to remove items that are permanently installed or secured to walls of you home. If you plan to take any of these items, please make arrangement to have these removed from the walls before the mover arrives or we can arrange this for you.
Some items include:
- ELECTRICAL FIXTURES
- PLUMBING FIXTURES
- DRAPERY FIXTURES/RODS
- GARBAGE DISPOSALS
- TV ANTENNAS
Our Top Moving Hints
- To protect your belongings and avoid accidents, all motorized products such as, lawn mowers and other applicable machinery, must be drained of gasoline and oil.
- Refrigerators and freezers must be defrosted and allowed to dry 12 to 24 hours prior to loading. All frozen items are to be removed. We suggest the interior be wiped dry to protect the unit from mildew or mould.
- Appliances such as washer, dryers and icemakers must be disconnected and serviced before they are moved. Depending upon the type of appliance, you may wish to disconnect them yourself or we can arrange for servicing. Mechanical failure of electric products, such as microwaves, stereos, TV’s, radios, computers, CD’s etc., is not covered under normal valuation (transit protection) unless there is transit related damage. Please make certain you review your owner’s manual for proper servicing prior to moving
- Waterbeds, grandfather clocks, pool tables, hot tubs, etc. may require special packing or servicing. Please make sure these are in good working order and we are aware of your plans to move such items, so we can assist you with proper preparation.
- Equally important is a box for nuts, bolts, hardware, castes, bed parts, remote controls, etc. Often these items are easily lost if not kept together.
- It is wise to back-up your computer system and take your important software with you personally. Also keep in mind; valuation (transit protection) on software only covers the replacement disc and not its contents.
- All items to be moved should be accessible to the mover. Items in crawl spaces, attics or temporary storage areas should be brought to an accessible area in your home.
- Keep pets in a secured area while movers are packing and loading
- Place items you do not want the movers to pack in an empty closet or secured area. Let the movers know these items will be taken care of personally by you. We also suggest you create a box of essential to load on the van last. This box will be unloaded first at the new location and will see the family through the fist day. The box should contain bed linens, first aid supplies, bathroom tissue, coffee pot, etc.